This position is primarily afternoon/evening hours totaling 15. Work days may include Saturdays. Hours may be scheduled 7:30am – 7:30pm Monday – Thursday, 7:30am – 5pm Friday, and 7:30am – 1pm Saturday.

Job Duties

Greeting and assisting walk-ins

Maintain accurate sign in/out logs

Assist in logging on/off and operating the PCs

Provide basic computer support to students

Assist with setting up and managing events

Maintain event and reservation calendar

Assist in managing social media including Instagram, TikTok, Facebook, and others.

Record/Photograph and edit media for sharing on social media platforms.

Work closely with staff to report any concerns/issues/areas of improvement

Expectations

Professional communication and behavior.

Able to multi-task.

Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.

Ensure accurate record keeping.

Qualifications

Education

Minimum cumulative GPA of 3.0

Language Skills

Candidates must have excellent customer service communication skills.

Computer Skills

Experience/understanding of PCs and basic troubleshooting

General understanding of the internet

Familiarity with social media and social trends.